Deposits
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Processing Time

  • Funds may take up to 48 hours to be credited to your Pinnacle account depending on your choice of bank.
  • Withdrawals over €7,000 (or equal value) may require longer processing times, and international financial regulations may require us to request proof of identification.

Fees

  • Pinnacle absorbs all Local Transfers transaction fees for deposits to your Pinnacle account.
  • Each Pinnacle customer receives one free withdrawal per calendar month.
  • Additional withdrawals during that month will incur a fee.

Pinnacle makes every effort to ensure our payment processing rules strike a balance between being fair to our customers and free of fees, while also enabling us to keep offering the best value odds online. Whenever possible we absorb transaction fees; however, failure to meet our deposit rollover threshold (three times deposit amount) will incur a 10% processing fee on the withdrawal amount (minimum fee: $20 USD or equivalent), plus any applicable withdrawal fee. Please note that we reserve the right to reject withdrawals if the rollover requirement is not completed.

Important Information

  • All funds must be sent and received from a Local Transfers account registered in the same name as the Pinnacle account holder only. Funds received by Pinnacle sent in a different name other than the account holder will not be accepted. Please make sure your personal details are correct by using the Account Details option in your account.
  • The maximum you may deposit into your Pinnacle account with this solution is based on your verification status at the supplier. To increase your transactions limit as high as USD $10,000 per month you must validate your account at Astropay by contacting compliance@astropay.com. Once your account is verified your limits will increase automatically.

Making a Deposit

  1. Log into your Pinnacle account.
  2. Go to the Cashier section and select Local Transfers Deposit.
  3. Fill in the form and select "Submit".
  4. Follow the instructions on the screen to complete your deposit.