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Processing Time

  • Neosurf transactions are processed instantly.

Fees

  • Pinnacle absorbs all Neosurf transaction fees for deposits to your Pinnacle account.
  • Each Pinnacle customer receives one free withdrawal per calendar month.
  • Additional withdrawals during that month will incur a fee.

Pinnacle makes every effort to ensure our payment processing rules strike a balance between being fair to our customers and free of fees, while also enabling us to keep offering the best value odds online. Whenever possible we absorb transaction fees, however failure to meet our deposit roll-over threshold (three times deposit amount) will incur a 10% processing fee on the withdrawal amount (minimum fee: $20 USD or equivalent), plus any applicable withdrawal fee. Please note that we reserve the right to reject withdrawals if the rollover requirement is not completed.

Important Information

  • You may withdraw via any qualifying method for your account currency.

Making a Deposit

  1. Log into your Pinnacle account
  2. Go to the Cashier section and click on the Neosurf icon in the deposit section
  3. Enter the amount and click "Submit"
  4. Enter the 10 character Neosurf code to complete the deposit
  5. If your deposit is successful, the funds will be added to your Pinnacle account

About Neosurf

Neosurf is a prepaid voucher offering a secure, convenient and anonymous method of funding your Pinnacle account

You don’t need to register or provide personal information and your Neosurf voucher is ready to use immediately.

Cards from any country can be used to deposit into the accepted currencies. However, the deposit amount will be converted to the currency equivalent.