Processing Time

• JCB deposits are processed within a few minutes.

Fees

• Pinnacle absorbs all JCB transaction fees for deposits to your Pinnacle account.
• Each Pinnacle customer receives one free withdrawal per calendar month.
• Additional withdrawals during that month will incur a fee.

Pinnacle makes every effort to ensure our payment processing rules strike a balance between being fair to our customers and free of fees, while also enabling us to keep offering the best value odds online. Whenever possible we absorb transaction fees, however failure to meet our deposit roll-over threshold (three times deposit amount) will incur a 10% processing fee on the withdrawal amount (minimum fee: $20 USD or equivalent), plus any applicable withdrawal fee. Please note that we reserve the right to reject withdrawals if the rollover requirement is not completed.

Important Information

• All funds must be sent using a card in the same name as the Pinnacle account holder only. Funds received by Pinnacle sent using a card registered to a person other than the account holder will not be accepted. Please make sure your personal details are correct by using the Account Details option in your account.
• Withdrawals via JCB are not available.
• Clients will be asked to authorize their information (see below).

• JCB Card transactions are processed in CNY currency and converted by the processor.

Credit/Debit Card Verification

• To verify each card used to deposit on our site, we may request a card or bank statement that displays a transaction to fund your Pinnacle account. The statement should include your name, the last four digits of the card and the date of the deposit.
• Please make sure that the statement does not include the full card number, only the last four digits.
• If your card(s) has already been verified, you do not need to upload the information again. However, we reserve the right to request further documentation from you to verify any card(s) used to deposit and for general KYC purposes before processing payouts from your account.
• All winnings derived from a deposit later reported as uncollectable for any reason will be void. For accounts with minus balances, any pending bets, whether made from the uncollectable deposit or not, will be canceled and the Pinnacle account will be permanently closed.

Making a Deposit